Knowledge & Information

Expectant Mothers

It is important that expecting passengers inform THAI of flight plans and obtain medical guidance before making reservations. It is strongly recommended that passengers who are expecting inform THAI at least 48 hours before departure time.

Pregnancies last on average 40 weeks. For uncomplicated pregnancies, THAI has imposed certain guidelines for travelling expectant mothers, as follows:

• After the 28th week of pregnancy, passengers must obtain a medical certificate of fitness to travel issued by their attending obstetrician, stating the number of weeks of pregnancy and estimated date of delivery. The medical certificate issued by the doctor must be issued no later than 7 days prior to departure, which must be carried with the expectant passenger when boarding the flight.
• For safety reasons, THAI reserves the right to deny boarding under certain circumstances if expecting passengers choose not to carry a medical certificate.
• Expectant mothers may be permitted to travel up to the end of the 36th week of pregnancy on flights less than 4 hours (the estimated date of delivery being 4 weeks or more).
• On flights more than 4 hours, expectant mothers may be permitted to travel up to the end of 34th week (for pregnancies with the date of delivery estimated at being 6 weeks or more).
• Expectant mothers whose pregnancy has entered beyond the 36th week of pregnancy will not be permitted to travel due to safety reasons.
  

Traveling with Infants

Passengers may travel with their newborn infant, who is at least 7 days old. An infant fare will be applied, and the infant will not be assigned a seat.
Bassinet (BSCT)

• Baby bassinets are available on THAI flights that are over 2 hours. THAI’s bassinets measure 75 x 35 x 22 cms., for infants weighing no more than 10kgs. (22 pounds).
• For safety reasons, only infants 6 months old or less will be entitled a bassinet. When making a reservation, a “baby bassinet” may be requested, at least 48 hours before flight departure.

Infant car seat

• If you wish to bring your own car seat into the cabin, a child fare will be charged. The car seat must be designed to carry an infant and placed securely in the passenger seat.
• For more information, please contact the local THAI office.

Baby diapers

Baby diapers are available on board flights operated on selected international routes and may be obtained from the cabin crew. Aircraft lavatories are also equipped with pull-down tables for changing diapers. However, THAI highly recommends that passengers bring their own infant diapers, as only limited quantities of size L diapers are available on certain international routes.

Nut Allergy

THAI reminds passengers allergic to nuts to notify THAI’s local offices at least 48 hrs. before your flight departure, so inflight meals may be prepared accordingly.
However, due to the number of passengers on THAI’s flights, the company cannot guarantee a 100% nut-free environment in its lounges or aircraft cabin. Nevertheless, if THAI is informed well in advance of a passenger’s medical condition, the company will strive to ensure that each touch point is aware of passenger requirements. We also highly recommend that you carry your medication and/or medical ID bracelets at all times, as well as alert THAI staff in cases of allergic reaction.

Unaccompanied Minors / Young Passengers

Passengers traveling under 12 years old must be accompanied by someone who is 16 years old or above.
The person accompanying the child can be a family member, guardian or other appointed person. However, if the child is traveling alone, parents must apply for unaccompanied minor service with THAI.

A child traveling between the age of 5 to 17 years old must contact the local THAI office to make reservations and request a special assistance & handling form for unaccompanied minors. The handling form requires the age and date of birth of a child, contact number of an appointed guardian that can always be contacted both at the departing and arriving airport. The information enables THAI to make necessary arrangements and assist the child in the best possible way.
Service charge is included and stated on ticket booking.
Special Conditions

• THAI will not accept children traveling alone on any itineraries including the transfer between Suvarnabhumi and Don Muang airport.
• THAI will not accept children traveling alone that involves an overnightstop or transfer or stopover exceeding 6 hours, unless the arrangement is provided for a child’s assistance at the transfer point.
• If a child travels with other air carriers, different regulations may apply. The age limit for unaccompanied minors on other air carriers may differ, and it is advisable to consult the carrier concerned.
• A mentally-challenged child is not eligible to apply for the unaccompanied minor service.
• An unaccompanied minor is not permitted to travel with pets.
• It is important to check that all visas and other formalities are completed.
  Additional documentation may be required for certain countries; such as minors of other nationalities travelling to the Philippines must obtain a waiver of exclusion issued by the Philippines Embassy.

Pet Travel

Pet Travel Services

Advanced arrangements for pet travel services must be made at time of booking, at least 48 hours prior to flight departure. Passengers are required to alert their travel agent or local THAI office at the time of booking that they will be traveling with their pet. THAI’s staff will check on space availability and provide advice on regulations for the travel of pets to final destination and/or transit points.
In general, there are four ways to transport pets with THAI:

• Essential Documents and Health Requirements
• Please ensure that all necessary documents have been obtained before departing as follows:
  Valid export and import permits from the relevant animal quarantine officer
• Valid health and rabies vaccination certificate from the authorizing veterinarian
• The Animal Quarantine Bureau of Japan must be notified at least 40 days in advance of scheduled arrival of dogs and cats that will enter Japan. The Bureau will issue a document known as ‘Approval of Inspection of Animal’.
• Prior to entering India, a –No Objection Certificate- (NOC) must be issued locally by the Animal Quarantine and Certification Services (AQCS).
• Dogs and cats entering EU communities must be implanted with Microchip.
  
• Some countries, e.g. UK, Australia, New Zealand, United Arab Emirates, Hong Kong (SAR China), have imposed regulations to allow pets into their countries as cargo only. Please refer to the topic –Cargo-.
• THAI strongly recommends that passengers obtain details regarding documents required for pet transportation from the relevant embassy website or your nearest embassy.
  
• There are a limited number of pets allowed, due to rules and regulations of each country.
• Some breeds of dogs, e.g. pitbull terrier dogs, are prohibited into some countries, such as Thailand.
• Dogs and cats less than 6 months old are prohibited entry into some countries.
• Sick/injured/pregnant pets are prohibited from transport.